Went to the Apple Marunouchi store near Tokyo station with Nob and Nikki. It’s a really lovely store.
While we were waiting on a repair, we played with a Mac Pro and Pro Display XDR. I was showing Nikki how it can rotate vertically, and an Apple store staff member promptly discouraged me from doing it (after I already rotated it) because it’s “dangerous.”
First of all, I own this product and know how to use it. Secondly, if you can’t let customers demo the product in the store, I seriously question why you have it on the floor to touch or use at all. Apple pioneered a retail space where customers can try out products on the floor with incredible autonomy. This felt very out-of-character. This is the whole point of the store.
Kinda reminded me how customers might need a reservation to enter a store at all on some days. These things seem to defeat the purpose of shopping.
In any case, it’s a beautiful store.
